Terms of service.

01The Services and this agreement

These Terms of Service and End User Licence Agreement (“Terms”) govern your use of Gjort (also styled “gjørt”), Hé Fēn Mahjong, their mobile and browser experiences, their websites and the Kojent Kode pages (the “Services”). The Services are operated by Kojent Partners L.L.C-FZ (“Kojent Partners”, “we”, “us” or “our”). Kojent Kode is our app development branch, not a separate contracting entity.

By downloading, accessing or using the Services, you agree to these Terms to the extent permitted by applicable law. If you do not agree, do not use the Services. These Terms concern our apps and related websites; they do not govern separate financial advisory engagements.

Our Privacy Policy explains how information is processed. Prices, subscription periods and specific offer conditions displayed before a purchase also apply to that purchase. Mandatory rights under applicable law take precedence over conflicting provisions in these Terms.

02Eligibility and your licence

You must be at least 13 and meet the minimum age required in your country to use the Services independently. If you are not old enough to enter into these Terms yourself, use requires the permission and supervision of a parent or legal guardian, where legally permitted.

We grant you a limited, non-exclusive, non-transferable licence to use the apps on compatible devices you own or control, in accordance with these Terms and applicable app-store rules. Gjort may be used to manage your personal tasks or internal work. Hé Fēn is provided for personal, non-commercial play and scoring. This licence does not allow resale, redistribution or operation of the Services for others as a commercial service.

You are responsible for your device, internet access, relevant permissions and any associated charges. Features may differ between platforms and versions.

03Purchases and subscriptions

The apps may offer free, advertising-supported features and optional paid subscriptions. Available benefits, prices, billing periods, trial conditions and renewal details are displayed before purchase. Gjort’s paid offering may include removal of ads and access to its AI task assistant; Hé Fēn may offer a subscription to remove ads. The offer shown at purchase determines what is included.

Where a subscription is auto-renewing, it renews for the displayed billing period unless cancelled through the relevant Apple App Store or Google Play settings in accordance with the store’s cancellation requirements. Apple or Google processes payment and renewal, as applicable.

You can manage or cancel a subscription through the store where you purchased it. Deleting an app, stopping use or requesting data deletion does not cancel a subscription. Refunds, trials and promotions are subject to the conditions shown, the relevant store’s policies and applicable law. Nothing here removes a statutory right to cancel or receive a refund.

Material changes to paid offerings or prices will be communicated as required by the applicable platform rules and law. We do not guarantee that a feature offered free of charge will remain free indefinitely.

04Your content and permissions

You retain ownership of content you create or submit, including task text, voice inputs, photos, rule documents, corrections, score reviews, feedback and messages (“Your Content”). You must have the rights and permissions necessary to provide it, including where it contains information about other people.

When you choose a feature that transmits Your Content, you grant us a non-exclusive, worldwide, royalty-free licence to process, host, reproduce and transmit it only as reasonably needed to provide, maintain and support that feature, including through relevant providers. This licence does not give us access to Gjort content that remains solely on your device.

Use of submitted content for improvement is limited to the purposes described in the Privacy Policy and, where required, your consent. You can withdraw consent as described there. You remain responsible for checking the content you submit and the results returned to you.

05Responsible use and fair play

Use the Services lawfully and through their intended interfaces. You must not:

• harass, threaten, impersonate or abuse other users;
• submit unlawful, harmful or infringing content, or information you do not have permission to share;
• cheat, manipulate multiplayer results or exploit defects to interfere with fair play;
• disrupt the Services, compromise security, bypass access controls or access another person’s data without authorisation;
• use unauthorised automation, bots or software to exploit or overload the Services; or
• copy, resell, reverse engineer, decompile or disassemble the apps except where applicable law or an applicable open-source licence permits it.

Report a suspected issue to us rather than exploiting it or exposing other users’ information.

06App-specific limitations

Gjort

Gjort is a productivity tool. AI-generated task details, dates, time estimates, priorities, suggestions and answers may be incomplete or incorrect. Review and adjust them before relying on them. Notifications and reminders also depend on device settings, permissions and operating-system behaviour; they are not guaranteed to arrive at a particular time.

Gjort is not a medical service and does not diagnose or treat health conditions. Keep independent records of critical obligations and manage backups of information stored on your device. Removing local app data can make it unrecoverable by us.

Hé Fēn Mahjong

Tile recognition, scoring, rules interpretation and AI-assisted results may contain errors. Verify recognised tiles, rules and scores with the ruleset agreed by your table. Different traditions and house rules may produce different results.

Hé Fēn is provided for convenience, learning and entertainment. The app is not intended to facilitate gambling and does not itself award money or prizes.

07Intellectual property

Except for Your Content, the Services and their software, artwork, characters, graphics, branding, designs and other materials belong to Kojent Partners or the relevant licensors. All rights not expressly granted are reserved.

You may not reproduce, distribute or commercially exploit those materials except as authorised by these Terms, by us or by applicable law. Any open-source components and separately credited materials remain subject to their respective licences.

08Third-party services

The Services may interact with Apple, Google Play, Google Gemini, Firebase, AdMob, RevenueCat and other technology providers. Their applicable terms and privacy policies may also govern your use of their services, including store purchases, payment processing and platform features.

External links are provided for convenience. We do not control independent third-party services and are not responsible for them to the extent permitted by law. This does not remove responsibilities that applicable law places on us for our own Services or our use of providers.

09Availability and ending use

We may update the Services to improve features, resolve issues, meet legal requirements or respond to platform changes. We cannot promise uninterrupted availability or permanent support for every device or feature. Material changes to paid services remain subject to applicable consumer rights and store requirements.

We may suspend or restrict access where you materially breach these Terms, create a security risk, engage in fraud or harmful activity, or where reasonably necessary to comply with law or protect other users. Where appropriate and lawful, we will explain the reason and allow an opportunity to resolve the issue.

You may stop using the Services at any time. Cancel subscriptions separately and see the Privacy Policy for deletion options. Ending use does not affect rights or obligations already accrued, or provisions intended to continue, such as intellectual property and lawful liability limits.

10Warranties and liability

To the extent permitted by applicable law, the Services are provided “as is” and “as available”. We do not guarantee that they will always be available, uninterrupted, secure or error-free, or that AI outputs, recognition, scoring, reminders or other results will always be accurate.

To the extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential loss arising from use of the Services. Our total liability arising from the relevant app or these Terms will not exceed the amounts you paid for that app and its subscriptions in the twelve months before the event giving rise to the claim.

These exclusions and limits apply only where lawful. They do not exclude or limit liability that cannot legally be excluded or limited, including mandatory consumer guarantees or statutory remedies. If your jurisdiction provides broader rights, those rights remain in force.

11Governing law and concerns

These Terms are governed by the laws of the United Arab Emirates. Subject to mandatory consumer rights and laws applicable to you, the courts of Dubai, United Arab Emirates have jurisdiction over disputes relating to the Services or these Terms.

This choice of law and jurisdiction does not deprive you of protections or access to courts that cannot be waived under the law where you live. You may contact us at Tim@KojentPartners.com to discuss a concern; doing so is not a condition for exercising your legal rights.

12Apple App Store terms

If you obtain an app through Apple’s App Store, these additional provisions apply:

• Agreement: these Terms are between you and Kojent Partners, not Apple Inc. (“Apple”). We are responsible for the app and its content.
• Licence: use is limited to Apple-branded products you own or control, as permitted by Apple’s Usage Rules, including Family Sharing or volume purchasing where those rules permit it.
• Support: we are responsible for maintenance and support required by these Terms or applicable law. Apple has no obligation to provide app support.
• Warranty: if the app fails to conform to an applicable warranty, you may notify Apple, which will refund the app’s purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation. Other claims, losses or costs attributable to a failure to conform are our responsibility.
• Claims: we, not Apple, are responsible for addressing claims relating to the app or your use or possession of it, including product liability, legal or regulatory compliance, consumer protection and privacy claims.
• Intellectual property: we, not Apple, are responsible for investigating, defending, settling and discharging third-party claims that the app or your use of it infringes intellectual property rights.
• Legal compliance: you represent that you are not in a country subject to a US Government embargo or designated as a terrorist-supporting country, and are not on a US Government list of prohibited or restricted parties.
• Other terms: you must comply with applicable third-party terms when using the app.
• Beneficiaries: Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance.

Questions, complaints and claims concerning the apps should be directed to Kojent Partners using the contact details below.

13Google Play terms

If you obtain an app through Google Play, your use of the store is also subject to Google’s applicable terms and policies. These Terms govern your relationship with Kojent Partners for the app. Where Google processes purchases, subscriptions, cancellations or refunds, its applicable platform terms and mandatory legal requirements apply.

14Changes and contact

We may update these Terms to reflect changes to the Services, applicable law or providers. We will update the effective date and give notice of material changes through the relevant app or website where appropriate or legally required. Where required, we will seek your acceptance rather than relying only on continued use.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. For support, complaints or questions about either app or these Terms, contact: